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Job Summary:
Collective Health is transforming how employers and their people engage with their health benefits. As a Business Systems Analyst, you will manage and optimize internal productivity tools, drive operational efficiency, and enhance the overall experience for members and clients.
Responsibilities:
• Execution and delivery of assigned Standard Operating Procedures within the Card Operations team
• Maintain close collaboration with identified cross-functional stakeholders by frequently providing clear and accurate information formally/informally
• Maintain consistent Performance Guarantees/Service Level Agreements adherence across assigned processes and associated deliverables
• Ensure project status and associated metrics are accurately maintained
• Provide superior implementation experience for new and renewing clients
Qualifications:
Required:
• 2+ years experience managing complex business / technical / process projects
• Experience with designing for healthcare compliance and regulatory requirements.
• Familiarity with HIPAA regulations and healthcare privacy standards.
• Proficient in project management
• Experience working with customers/end-users
• Ability to speak and connect with both technical and business personnel, at all levels
Company:
Collective Health is a modern TPA integrating plan admin, navigation and advocacy to deliver a better health benefits experience for all. Founded in 2013, headquartered in San Francisco, California, USA, team size 501-1000 employees, currently Late Stage. Collective Health has a track record of offering H1B sponsorships.
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