Job Description

Position Overview: This is a part-time position that supervises parking staff, assists guests and coordinates traffic flow during events, under the direction of the Parking Event Coordinator. Essential Functions: include the following, other duties may be assigned: Follows all Employee Safety Guidelines and building protocols Ensures financial accountability and maximization of parking revenues Ensures all Parking Attendants have the proper working equipment to operate prior to opening lots (scanners, printers, radios etc.) Ensures that all Parking Attendants issue credit/debit card parking receipts, scans parking passes from pre-paid parkers. Ensures all authorized list parkers are checked off in the VIP Parker app in the scanner before entering assigned lot Serves as liaison for all guest related questions and concerns Assists with implementation and monitoring of emergency preparedness plans and procedures Trains and directs the work of Parking Attendants Assists in the planning, monitoring, and coordinating of vehicular and pedestrian traffic flow Resolves problems as they arise and assists in planning to avoid future problems Ensures all Parking Policies and Procedures are followed and documents any issues in the daily supervisor report Runs parking lots when there is a shortage of Parking Attendants Follows all golf cart operating procedures Other duties as required or assigned Education / Qualifications: High school diploma or GED is required plus one year of supervisory experience A minimum of one year related experience and/or training is preferred Must have valid Texas drivers license and good driving record Must be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times Must be able to resolve customer concerns expeditiously and independently Demonstrated ability to handle multiple tasks simultaneously Ability to calculate figures for all lane counters Must be able to obtain Golf cart certification and training Physical Demands / Work Environment: Requires the ability to stand, sit, walk, talk, hear, reach with hands and arms, stoop, kneel, crouch, and climb stairs Requires the ability to lift and/or move up to 25 pounds Requires specific vision abilities: close vision, distance vision, color vision, peripheral vision and ability to adjust focus The noise level in the work environment is usually moderate, however; the noise level may be loud Exposed to outside weather conditions and extreme temperatures Regularly exposed to fumes or airborne particles

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